Shipping & Delivery
How delivery works for orders placed with Wholesale Finds UK, including orders sent directly to your customer.
UK delivery
We currently deliver to addresses in the United Kingdom.
Direct dispatch
Eligible orders can be sent straight to the delivery details you give us.
Costs at checkout
The delivery options and any delivery charge are shown before you pay.
Where we deliver
We currently deliver to addresses within the United Kingdom. If an address cannot be delivered to, we will contact you using the details on your order.
Delivery options and charges
Standard delivery is a tracked UK service and is charged once per order, based on the total weight of the items in your order:
| Total order weight | Delivery charge |
|---|---|
| Up to 0.85 kg | £3.15 |
| 0.85 kg to 1.85 kg | £3.55 |
| 1.85 kg to 4.75 kg | £5.75 |
| 4.75 kg to 9.6 kg | £8.25 |
| 9.6 kg to 19.5 kg | £23.25 |
A packing & handling charge of £0.35 is added once per order. Orders over 19.5 kg cannot be sent in one parcel, so please contact us first.
Resellers who select “I will provide my own prepaid courier label” at checkout are not charged for delivery. The packing & handling charge still applies.
The delivery charge, the packing & handling charge and your order total are all shown at checkout before you pay.
Dispatch and delivery times
1. Preparing your order: after payment we pack your order and book a tracked courier label, usually on the same or the next working day.
2. Handing the parcel to the courier: parcels are handed to the courier on working days only (Monday to Friday, excluding UK bank holidays). Orders placed on a Saturday, Sunday or bank holiday go into the next working day’s fulfilment.
3. Courier delivery: UK parcels are currently sent tracked with Evri via Parcel2Go. For our recent parcels, Evri’s own estimate has been 2–3 working days after it collects the parcel. Your tracking link always shows the courier’s latest estimate.
You receive your tracking number when the label is booked. Tracking updates once the courier has scanned the parcel, so it may show “awaiting drop-off” until the next working day.
All delivery times are estimates, not guaranteed dates. Busy periods, bank holidays, severe weather and courier delays can affect delivery times.
Dropshipping orders
If you sell our products through your own store or marketplace, eligible orders can be dispatched directly to your customer using the delivery details you submit with the order.
- You are responsible for making sure the name, address and postcode you give us are complete and correct.
- Please double check the details before placing the order, as we cannot always change them once fulfilment has started.
- If an order is returned to us because the address was incomplete or incorrect, we will contact you to agree the next step.
Tracking
Tracking is available where the delivery service used for your order provides it. When tracking information is available, it will be shared with you through your order details or by email.
You can view your orders at any time from My Account.
Problems with a delivery
If your parcel is late, has not arrived, or arrived damaged, please contact us at info@wholesalefindsuk.com with your order number and a short description of the problem. We will look into it with the delivery service and let you know what happens next.
For returns and faulty items, please see our Returns & Refunds page.
Need help with a delivery?
Send us your order number and we will look into it for you.