Privacy Policy
How Wholesale Finds UK collects, uses and protects personal information when you use our website or place an order.
Who we are
This website is run by Wholesale Finds UK. We are responsible for the personal information collected through it. If you have any questions about this policy or your information, please email info@wholesalefindsuk.com.
Information we collect
- Account details such as your name, email address and password when you create an account.
- Order details such as the products you buy, billing details and order history.
- Delivery details such as the name, address and phone number an order is sent to. For dropshipping orders this can be the details of your own customer, which you provide to us.
- Messages you send us by email or through the website.
- Technical information such as your IP address, browser type and the cookies described in our Cookie Policy.
How we use your information
- to process, dispatch and deliver orders
- to manage your account and show your order history
- to reply to questions and handle returns, refunds or problems
- to keep the website secure and prevent fraud or misuse
- to meet our legal, tax and accounting obligations
We will only send you marketing emails if you have agreed to receive them, and you can unsubscribe at any time.
Our lawful bases
We use your information where it is needed to perform a contract with you (for example to fulfil an order), where we have a legal obligation (for example keeping financial records), where it is in our legitimate interests to run and protect our business in a way that does not override your rights, or where you have given consent.
Dropshipping orders and your customers
If you ask us to dispatch an order directly to your customer, you provide us with their delivery details. We use those details only to fulfil and deliver that order and to deal with any related issue. You are responsible for making sure you are allowed to share your customer's details with us for that purpose.
Who we share information with
We only share information where it is needed to run the service, for example with:
- our website hosting provider
- payment providers used to take payment at checkout, where enabled
- delivery and fulfilment services used to send your order
- professional advisers or authorities where the law requires it
We do not sell your personal information.
Payments
Card payments are handled by the payment provider shown at checkout. We do not store your full card details on this website.
How long we keep information
We keep order and financial records for as long as the law requires, which in the UK is usually six years. Account information is kept while your account is open. Other information is kept only for as long as it is needed for the purpose it was collected for.
Keeping information secure
We use reasonable technical and organisational measures to protect your information, including secure connections on this website and restricted access to order data.
Your rights
Under UK data protection law you have the right to ask for a copy of your information, to have it corrected or deleted, to object to or restrict how it is used, and to ask for it to be transferred. Where we rely on consent, you can withdraw it at any time. To use any of these rights, email info@wholesalefindsuk.com.
If you are unhappy with how we handle your information, please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.
Questions about your data?
Email us and we will help as quickly as we can.